Privacy Policy

Updated 16 April 2019

By using the www.ixxus.com Web site (“Ixxus Web Site”) you agree to the terms of the Ixxus Online Privacy Policy, as outlined below. This Privacy Statement describes how Ixxus collects and uses the personal information you provide. It also describes the choices available to you regarding the use of, your access to, and how to update and correct your personal information.

COLLECTION OF PERSONALLY IDENTIFIABLE INFORMATION
When you engage in certain activities on the Ixxus Web Site, such as seeking and receiving information through info@ixxus.com, we may require that you provide us with personal information, such as your name, organization name, mailing address, e-mail address and phone number. By sending us an email through info@ixxus.com, we will obtain your email address. It is completely optional for you to provide us with this information and/or engage in these activities. Should you choose not to do so, however, it may not be possible for Ixxus to provide the information that you are seeking.

For more information about data security, please see the Security section of this Privacy Policy.

USE OF PERSONALLY IDENTIFIABLE INFORMATION
We will retain the personal information that we collect from you for as long as the information is relevant to our business purposes or until you request that we remove the data. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. You have a right to request a copy of the personal information that Ixxus holds about you and to have any inaccuracies corrected.

Upon request, Ixxus will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information.  To request this information please send us an email at privacy@ixxus.com.

If your personal information changes, or if you no longer desire our service, you may correct, update, amend, delete/remove, ask to have removed from a public forum, directory or testimonial on our site or deactivate it by e-mailing us at info@ixxus.com or postal mail at the contact information listed below. We will respond promptly.

In certain situations, Ixxus may be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process. If Ixxus is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your personal information, and choices you may have regarding your personal information. We may also disclose your personal information to any other third party with prior consent.

Ixxus recognizes and appreciates the importance of the responsible use of your personal information. Except as disclosed above we do not release or sell lists of our customer or visitor names to outside organizations. Further, your personal information is protected to prevent unauthorized access to it. Finally, when you submit personal information to Ixxus, you understand and agree that Ixxus and its parent, subsidiaries, affiliates and trusted vendors may transfer, store and process your customer profile in any country in the world, including but not limited to the United States. These countries may not have similar data privacy laws, but if we transfer your information in this way, we will take steps to ensure that your information continues to be protected. Please be advised that Ixxus is not responsible for the content or privacy practices of any other Web sites to which ixxus.com or any other Web site may link.

Your information is only shared with such third parties in order to fulfill the purpose or purposes for which you have provided the information.

We use the personal information that you provide for such purposes as:

We may receive information about you from other sources, including publicly available databases and combine this data with information we already have about you. This helps us to update, expand and analyze our records, and provide products and services that may be of interest to you. Examples of the types of personal information that may be obtained from public sources and combined with information we already have about you, may include industry and employee count and similar information.

SERVICE PROVIDERS
Please note that we may use outside shipping and printing companies to fulfill orders, and a credit card processing company to bill you for goods and services. These companies are not authorized by Ixxus to retain, share, store or use the personally identifiable information that they receive for any other purposes. These companies are authorized to use your personally identifiable information as necessary to provide these services to us.

USE OF COOKIES AND OTHER TECHNOLOGIES
We use cookies to track activity on our email communications and Web site traffic. We and our partners, affiliates, and service providers may use these cookies and similar technologies to analyze trends, administer the website, track users’ movements around the website, or to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

A cookie is a small string of data that is transferred to your browser from a Web site and can only be read by the Web site that gave it to you. If you have identified yourself to the Ixxus Web site, the cookie acts as an identification card, recording your passwords and preferences, and and possibly whether you have a content license with us. The cookie cannot be executed as software code or used to deliver viruses. Most browsers are initially set to accept cookies. You can set your browser to refuse cookies or to notify you when you receive a cookie, giving you the option to accept it or not. The Ixxus Web site may from time to time include Web pages that are inaccessible without a cookie. Choosing not to use it will not affect your ability to use any other part of the Ixxus Web Site offerings. In the event that Ixxus decides to create other Web-based offerings on the Ixxus Web Site that are inaccessible without a cookie (which Ixxus reserves the right to do), you will be given the option to accept the cookie necessary for such access.

As with most Web sites, the Ixxus Web Site also gathers certain information automatically and stores it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, a date/time stamp and clickstream data. We use this information to analyze trends, administer the site, track users’ movements around the site, and gather demographic information about our user base as a whole.

When you accept our cookies, we use them to track your visit to the Ixxus Web Site. In addition, we use log files and clear gifs to help manage the Ixxus Web site. You can prevent your browser from accepting new cookies, have your browser notify you when you receive a new cookie, or disable cookies altogether by accessing your browser’s preferences menu. If you choose to disable cookies altogether, you can use the Ixxus Web Site but may not be able to make use of the full functionality features of the Ixxus Web Site (although it will still be possible to use the basic features and functionality).

CHOICE
We partner with a third party to manage our advertising on other sites. Our third-party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here or if located in the European Union click here. Please note you will continue to receive generic ads.

You may sign-up to receive newsletters or other communications from us.  If you would like to discontinue receiving this information, you may update your email preferences by using the “Unsubscribe” link found in emails we send to you or by contacting us at marketing@ixxus.com.

SECURITY
The security of your personal information is important to us.

Ixxus adheres to generally accepted industry standards to protect this information, both during transmission and once we receive it. These standards include the use of leading hardware and software applications. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your applicable information, we cannot guarantee its absolute security. If you have any questions about the security of your personal information, you can contact us at info@ixxus.com.

SOCIAL MEDIA WIDGETS
Our website includes Social Media Features, such as the Facebook Like button, and Widgets, such as the Share This button or interactive mini-programs that run on our website. These Features may collect your Internet protocol address, which page you are visiting on our website, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our website. Your interactions with these Features are governed by the privacy statement of the company providing it.

LINKS TO OTHER SITES
Our website includes links to other websites whose privacy practices may differ from those of Ixxus. If you submit personal information to any of those websites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statements of any website you visit.

OUR COMMITMENT TO YOUR PRIVACY
Ixxus, North America, Inc., along with its parent company Copyright Clearance Center, Inc. (“CCC”) complies with the EU-U.S. Privacy Shield Framework and Swiss-US Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States.   CCC has certified to the Department of Commerce that it adheres to the Privacy Shield Principles and is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC). If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification, please visit https://www.privacyshield.gov/.

In compliance with the Privacy Shield Principles, CCC  and Ixxus North America, Inc. commit to resolve complaints about our collection or use of your personal information, to providing you with information about how you can limit the use or disclosure of your personal data. and may be liable for onward transfers of your data made without your consent.

EU and Swiss individuals with inquiries or complaints regarding our Private Shield policy should first contact CCC at: privacyofficer@copyright.com. CCC  and Ixxus North America, Inc. have further committed to refer unresolved Privacy Shield complaints to our alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact or visit https://feedbackform.truste.com/watchdog/request for more information or to file a complaint. The third-party dispute resolution services are provided at no cost to you. Should the third-party dispute resolution be unable to resolve any issues or disputes, you may invoke the option under the Privacy Shield of binding arbitration. For more information, please visit https://www.privacyshield.gov/article?id=G-Arbitration-Procedures

GDPR
Ixxus policies and practices are consistent with those required under the General Data Protection Regulation (GDPR, 2016/679) for companies doing business in the European Union.  To learn more about the GDPR, please visit our FAQs on the topic or our Data Collection Practices Page. To learn more about the GDPR you can access the official document here.

CHANGES TO THIS PRIVACY POLICY
When we make any material change to this Privacy Policy, we will inform you by posting a notice on the Ixxus Web site homepage at www.ixxus.com for 30 days that the policy has been updated and by changing the date on this page noting when the policy was last updated. The Ixxus Web site may contain links to other Web sites that are beyond our control. Other Web sites to which you link may contain privacy policies that are different from this privacy policy. This privacy policy will not apply to data collected by or provided to other websites.

QUESTIONS, COMPLAINTS, AND DISPUTE RESOLUTION
If you have any questions or comments regarding this privacy policy, please contact

Privacy Representative
Ixxus
Ivory House
St Katharine Docks
East Smithfield
London E1W 1AT
United Kingdom
Email: 
privacy@ixxus.com


If at any time you believe that we have not adhered to this privacy policy or you have a complaint regarding the way your personal information is being handled, please contact the Ixxus Data Protection Officer. Disputes under this privacy policy will be resolved by the Ixxus Data Protection Officer, who will use commercially reasonable efforts to promptly investigate and, if necessary, correct any problem.