Information sources are proliferating rapidly, incorporating more and more forms of unstructured data such as emails, images and multimedia, with social and web-based content on top of that. This escalation of data and of data types can be an enormous boon to a business, diversifying information and helping them to build a richer picture of their own organisational mechanisms, internal and external communications, and customer/client behaviours. However, with these advantages come many challenges, especially when it comes to managing and controlling data
I have already seen the change happen in the world of content management. As we came out of
the summer of 2009, hard on the tail of a global economic meltdown, something changed in the take up of open
source ECM in the blue chip arena of business. Our projects suddenly shifted from strategic, point solutions
leveraging the open source model of Alfresco to become main stream, enterprise adoptions of Alfresco as a
chosen, strategic enterprise content management platform across global corporations and organisations. Not just
on one or two occasions, not just in one or two sectors, but across the board.