OpsMailmanager automates the filing of email messages and attachments into Alfresco’s Enterprise Content Management (ECM) software.

Using the IMAP standard to work with all major email clients, including MS Outlook, Lotus Notes, Thunderbird and Novell Groupwise - OpsMailmanager improves your organisational efficiency, reduces information duplication and saves expensive storage space.

By storing emails alongside other documents, you can share, search and secure all your organisations’ information in one place, and boost collaboration. OpsMailmanager and Alfresco ECM together enable organisations to implement an integrated email and document information management strategy that benefits from the openness and cost effectiveness of an opens source software subscription model.

Business Managers

Want to improve collaboration and information-sharing? Need better ways of tracking compliance with regulatory requirements for information management?

OpsMailmanager makes it easy to file messages from your email system into Alfresco’s ECM system. Emails and their attachments can then be shared and searched together with the other documents held in your information repository.

• Create a secure, auditable, central store of information and correspondence
• Facilitate and improve knowledge-sharing and collaboration
• Get a cross-team or cross-project view of all communications
• Retain key information within the company when staff members leave
• Increase productivity − recover the hours and days lost spent looking for information

If you are looking for better ways to manage information, or are considering changing your current proprietary ECM system, then OpsMailmanager combined with Alfresco ECM is the only open source software option that enables you to implement an integrated information management strategy.

If you already use Alfresco ECM for content or information management, then adding OpsMailmanager accelerates further improvements in information-sharing and productivity. An OpsMailmanager subscription delivers great value and a rapid ROI.

Technology Managers

Users storing multiple copies of the same email across your network? Need an easy-to-install, scalable solution that reduces storage and bandwidth costs? Prefer open source because you get the source code?

OpsMailmanager stores email messages in a shared repository, and identifies duplicates by message-ID or Thread-Index. It is provided as an Alfresco Module Package (AMP), which can be extracted for automatic or custom installation into Alfresco. Plus it’s scalable and is built to professional standards and proven to store, index and search over 5,000 emails per folder. The source code is available to customers who subscribe to Ixxus’ Enterprise Support service, which provides:

• Free maintenance releases, upgrades and patches
• Access to mailing lists, wiki, user guides and technical documentation
• Access to Ixxus product engineers for configuration and performance tuning advice
• Assue escalation and resolution, with a Service Level Agreement offering guaranteed response times

Users

Need to make sure everyone on the team has the latest information? Can’t find where you put that email or its attachment? Haven’t got time to organise your files and don’t want to learn a new system?

With OpsMailmanager you can share emails and attachments easily without any extra work. Simply drag and drop messages directly into a folder for automatic filing in the central store. You can also store and share outgoing emails, automatically, as you send them.

OpsMailmanager and Alfresco work together to enable you to search emails, attachments and all your other documents in a single, easy step. No need to know which folder it’s in.

And you can see the messages, attachments, and all other documents in the central store from your email system, or from your file system (e.g. WinExplorer), or from Alfresco.